Establish an Account

Activation Fees

Water activation fees include sewage and sanitation where available.

Activating Your Account

• United States valid identification card and Social Security Number are required for activation.
• A lease or proof of new occupancy may be required to open an account.
• Someone must be at the home to have gas turned on from 8 a.m. to noon, or from 1 p.m. to 5 p.m.
  • A $20 service charge will be incurred per extra trip. Time frames may change due to work load.
• Any repair, removal or installation of gas equipment or lines requires a gas inspection.
  • Call 478-929-1903 to set up an appointment.
• Accounts set up after 3:30 p.m. will be turned on the next working day.
  
  • Applications are not accepted after 4:30 p.m.
  • If a meter has been pulled it will not be installed if account is set up after 2 p.m.
• Water will not be left on if there are any open lines / leaks detected, and a $20 service charge will be billed for extra trips.
• Failure to set up an account where services have been used will result in an additional service charge of $35 and back billing for usage. Charges can be filed for theft of service.
• Account transfers will be billed at $65 for the activation fee, plus a $35 service call.
  • Activation fees may waived if account was in good standing for the past 24 months.
  • Services may be left on up to 1 week at both addresses.